It is my honor to give you the following manuals with notes. I want to thank you in advance for using them in service of those you lead and serve. When you need to add to or delete to the following material, please do so as you let me know what improvements you’ve made.

Customer Allegiance Training Manual

The Eight Connection Points Every Great Leader Understands

The Ten Passageways that all Great Communicators Understand and Use to Create Rapport


I am Matt, and I am your friend